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    Friday, 7 September 2018

    Rocket Mortgage Amazon Echo Skill Gets Major Update

    Amazon Echo

    I’m always looking for new tech to make my life easier. I got an Amazon Echo1 early last year, and the device has been an absolute revelation. I have a physical disability, so the ability to control the lights, turn on my television and change the radio station without having to move is an absolute dream. I’ve even gone so far is to use the device as an intercom to call between rooms.

    The Echo can also be a real timesaver. In December, we launched our Rocket Mortgage® skill for Amazon Echo. Since then, you’ve been able to ask for mortgage rates and make your monthly payment. However, we’re obsessed with finding a better way around here and are constantly innovating in the mortgage process.

    I can order a case of white chocolate macadamia nut nutrition bars with my Echo, so why can’t I look into my mortgage options just as easily? With the updates to the Rocket Mortgage skill, Alexa just got a lot more mortgage smarts. Let’s take a look at what you can do.

    How Much Home Can You Afford?

    If you’re just starting to kick the tires on getting a new home, the Rocket Mortgage skill now has a prequalification calculator built in.

    For the remainder of this post, I’m going to call the voice of the Echo “Alexa” because that’s the default and I want to be consistent. However, any of these commands will work when you say “Amazon,” “Echo” or “computer” if you happen to have one of those wake words.

    After asking Alexa to open Rocket Mortgage, you can then follow up by asking her, “How much of a mortgage can I qualify for?”

    The system will then take you through a series of prompts, including asking about your household income, monthly expenses, assets and investments as well as your estimation of your credit score.

    From the information collected, we’re able to give you an estimate of how much you could spend on a home. While not official, it’ll give you a starting point to think about before moving forward.

    Mortgage Payment Calculator

    Whether you’re looking to figure out the monthly payment on a purchase or refinance, we can help you calculate it.

    With the purchase calculator, you supply the purchase price of the home you’re looking at, the down payment you’re looking to make, your desired mortgage term (between 8 and 30 years) and an interest rate.

    On the refinancing side, Alexa will calculate a mortgage payment based on the balance of the loan, the term and the interest rate.

    Talk to a Home Loan Expert

    If you like what you hear after going through the calculators, you can ask Alexa to connect you with a Home Loan Expert to help you move forward with getting a mortgage started.

    When you ask to be connected with a Home Loan Expert, the skill will gather some contact information. We’ll be in touch with you soon.

    Make Payments on Multiple Homes

    If you’re already a Quicken Loans client, you can use the Rocket Mortgage skill to make a payment. Simply have your Echo open Rocket Mortgage and say, “Make a payment.” You’ll then be given the opportunity to link your existing Rocket Account within the Alexa app on your Android or iOS device.2

    You sign in with your existing Rocket Account username and password. After that, you’ll be asked to give us permission to draft the payments from your bank account. Finally, to avoid accidental payments and for added security, you’ll provide a four-digit pin that you’ll give to Alexa each time you make a payment with your voice.

    If you have multiple homes financed through Quicken Loans, you can now use the skill to select which loan to make a payment on.

    Although the payment feature is limited to clients, all other aspects of the skill work for anyone who wants to check out their options and play around with different mortgage payment scenarios.

    You can enable our Alexa skill and complete the full setup by searching for Rocket Mortgage within the Alexa app and following the prompts. You can also enable the skill here.

    Alexa is just one of the many ways we allow clients to make their payment. Check out some of the many other ways we make managing your mortgage simpler.

    1Amazon, Echo, Alexa, Dash, Echo Dot, Echo Show, Amazon Tap, Amazon Fire TV and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

    2 Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and in other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.

    The post Rocket Mortgage Amazon Echo Skill Gets Major Update appeared first on ZING Blog by Quicken Loans.



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